Shipping policy
Orders in stock are processed within 1 to 3 business days (excluding weekends and holidays) after receiving the order confirmation email. For handcrafted katanas, shipping and preparation times can take up to 7 to 25 days. You will receive another notification when your order is shipped.
During peak times of the year, such as Christmas and sales times, delivery may extend to 45 days.
Starting from 10/1/2024, the premium Japanese bonded boxes will be available as an option during the delivery stage.
Shipping Rates
United States, Canada, Mexico
| Shipping Options | Estimated Delivery Time | Price |
| Free Shipping | 5 to 25 business days | €0 |
Estimated delivery time:
- 5–15 days for our bonded katanas (this may vary depending on the difficulty of the craft).
- 5–20 days for custom-made katanas.
How to Check the Status of My Order?
Once your order is shipped, you will receive a notification email from us containing a tracking number that you can use to check the status of your order on this page TRACK MY ORDER.
Please wait at least 48 hours for tracking information to be available.
If you have not received your order within 40 days of receiving the shipping confirmation email, please contact us at contact@katana-us.com.
Call or SMS request via email with your name, invoice, mailing address, and order number, and we will investigate the situation for you.
Customs Information and Customs Fees
To ensure complete transparency, we want to provide you with essential information about customs procedures. Depending on the nature of your order and your place of residence, your package may go through the customs clearance process. The following points explain this process in detail and highlight important considerations.
Please note that we have no control over customs procedures, which means we cannot add customs duties or taxes to invoices.
As a buyer, it is your responsibility to settle all fees such as taxes, customs duties, or other charges imposed by the customs of your country upon receipt. More details on this can be found below.
We cannot reduce the declared value on customs forms, as it would be illegal.
As a buyer, you must also ensure that items we ship comply with the laws of your country and can be legally imported. This responsibility is entirely yours and is at your own risk.
If you encounter issues related to customs and are unsure how to respond, feel free to contact us. We will do our best to assist you as much as possible.
Procedure in case of customs seizure of your order
If your package is held by customs, you may be contacted by mail or email by customs authorities. They will inform you of the steps to follow. If you have any questions about this, feel free to contact us.